They're crafted from solid brass, which is great for clear impressions. Brass is generally food-safe for brief contact like stamping ice. Always clean before first use.

Yes! For custom designs, high-resolution vector files (.AI, .EPS, .SVG) or very clear .PNG/.JPEG files work best. You'll typically get a proof to approve if needed.

We offer various sizes and designs, including monogram stamps, custom logo options, and patterned ice plates. Check individual product pages for specific dimensions and styles.

Custom item production usually takes 3-5 business days after proof approval. Standard shipping is then about 10-14 business days, with faster options available.

For best results:

1. Pre-chill the brass stamp (you can rest it on a separate block of ice or in the freezer briefly, ensuring it's dry).

2. Use clear, dense ice cubes if possible, as they show impressions best.

3. Firmly and evenly press the chilled, dry stamp onto the surface of the ice cube for a few seconds.

Clear, dense ice works best.

After use, let them return to room temperature. Rinse with water and dry thoroughly with a soft cloth. Store in a dry place. Brass cleaner can be used if needed.

Your satisfaction is important. If there's a manufacturing defect or an error from the approved proof on our part, please contact customer service, and we'll work to make it right.